If you've been injured in a motor vehicle accident—whether as a driver, passenger, pedestrian, or cyclist—you may be entitled to compensation under Compulsory Third Party (CTP) Insurance scheme to help cover medical expenses, lost income, rehabilitation costs, and other damages. However, strict time limits apply, so it's important to seek legal advice as soon as possible.
If you have suffered injuries in a motor vehicle accident, you may be entitled to financial compensation to help you recover and support your future. The amount of compensation depends on the severity of your injuries and the impact on your life.
You may be entitled to compensation for:
Hospital bills, surgery, and future treatment costs.
Compensation for time off work and future lost earnings.
Compensation for the pain and suffering caused by your injuries.
Including physical therapies, rehabilitation costs, in-home assistance, therapy, psychological support, and accessibility needs if required.
You may be eligible to make a claim if you were:
If you have been injured in a motor vehicle accident, you may be entitled to compensation under the Compulsory Third Party (CTP) insurance scheme. This scheme provides financial support for individuals injured due to the negligence of another road user.
At Injury Assist Helpline, we understand that dealing with motor vehicle accident injuries can be overwhelming. Our goal is to make the claims process as straightforward as possible, allowing you to focus on your recovery while we handle the legal complexities.
Our team specialises in motor vehicle accident claims, providing the guidance and support you need every step of the way.
We offer an obligation free consultation to assess your claim and explain your legal options. We operate on a No Win, No Fee basis, meaning you won't pay legal fees unless your claim is successful.
We also cover upfront disbursements such as medical reports and expert assessments.
Once your claim is confirmed, we handle the entire lodgement process, including:
We help gather the evidence required to build a strong claim, including:
If required, we arrange independent medical assessments to determine:
Most claims are resolved without going to court. We negotiate directly with CTP insurers to secure a fair settlement. If necessary, our team is prepared to represent you in court.
We assist with a wide range of motor vehicle accident claims, including:
We are here to guide you through the claims process. With extensive experience in motor vehicle accident claims, our team provides dedicated, personalised legal assistance to secure the best outcome for your case.
Yes, if you were involved in a motor vehicle accident and the vehicle that caused the accident was unregistered or uninsured, you are still entitled to make a claim.
In such cases, you can pursue compensation against the Nominal Defendant, a statutory body that acts as the insurer for unidentified or uninsured vehicles.
Because strict time limits apply, it is important to seek legal advice as soon as possible.
The time required depends on the complexity of the claim and the severity of injuries. Some claims resolve within 12 months, while more serious cases may take 2–3 years.
Most claims are resolved through negotiations with the CTP insurer. Court proceedings are only required if a fair settlement cannot be reached.
Once liability is accepted, the insurer must cover reasonable and appropriate medical and rehabilitation expenses, including hospital care, surgery, medications, and ongoing treatment.
Yes. Pedestrians and cyclists injured in a motor vehicle accident may claim against the CTP insurer if the driver was at fault or partially at fault.
Claims must generally be lodged within 9 months of the accident or 1 month after seeking legal advice.
Claims not lodged within 3 years are barred, so early legal advice is essential.
Yes, but the amount of compensation may be reduced based on your level of responsibility.
Yes. Claims can be made through the Nominal Defendant Scheme for hit-and-run accidents.
Helping Clients secure fair compensation is more than a slogan—it's our guiding principle. We believe everyone deserves high-quality legal support, regardless of their situation. Whether you've experienced a workplace injury (WorkCover), a motor vehicle accident (CTP claim), TPD-related issues, or another personal injury, our team will walk you through the legal process so you understand your rights and options at every turn.
We understand that after an injury, it's not always easy — or even possible — to attend a legal consultation in person. That's why we offer flexible options to ensure you can get the support you need in a way that suits your circumstances. Whether you're recovering at home or prefer to speak remotely, we're here to help you take the next step.
Navigating a personal injury claim can be daunting. Our team simplifies the process by helping you understand your entitlements—whether you've suffered a work accident (WorkCover), a road incident (CTP claims), or a public space injury. We guide you every step of the way to secure a fair outcome, ensuring you feel supported throughout your recovery.




